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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Manning

August 28, 2024

5  out of  5
rating by Jeff Manning
"Lauren is a true professional. She is confident, courteous, knowledgeable, and responsive."
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Michael A

August 10, 2024

5  out of  5
rating by Michael A
"Very helpful agents at Lauren Lee. Always informative and quick to respond."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us."
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Brian Smith

August 9, 2024

5  out of  5
rating by Brian Smith
"I've just signed up for bundled insurance through Lauren Lee State Farm office. I worked with Libang, and found him informative, helpful and reliable on follow-through every step of the way. (they also offered the most competative pricing)."
We responded:
"We greatly appreciate your generous feedback! It's wonderful to know that we were able to exceed your expectations."
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Paul K

July 31, 2024

5  out of  5
rating by Paul K
"Ian was a pleasure to work with when I was searching for a new auto policy. He’s very nice and was professional throughout the entire process."
We responded:
"Thank you for your kind words! We’re thrilled to hear you had a great experience and look forward to serving you again soon!"
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Andres Cruz

July 22, 2024

5  out of  5
rating by Andres Cruz
"I walked into the Lauren Lee State Farm agency, skeptical and unsure, but that all changed when I met Lauren Lee. I had never truly understood the value of a life insurance policy, thinking it was just another unnecessary expense. Lauren took the time to not only educate me but also to show genuine care for my family’s future. She handled everything with such grace and compassion that I found myself unexpectedly emotional, realizing the peace of mind that a life insurance policy could bring. Lauren defied all my expectations, turning what I thought would be a mundane task into an eye-opening experience that left me feeling secure and profoundly grateful. If you’re looking for someone who goes above and beyond, Lauren Lee is the person to see."
We responded:
"Thank you for your wonderful review. We truly appreciate your kind words and feedback."
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Jon Bittner

July 18, 2024

5  out of  5
rating by Jon Bittner
"Ian at State Farm Insurance was fantastic! He expertly navigated the complexities of our business insurance policy and delivered everything within a tight timeline. His professionalism and efficiency made the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled you had a great experience with us."
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V J

July 8, 2024

5  out of  5
rating by V J
"The experience working with Lauren Lee was smooth and painless from beginning to end. I am not expert at these things, and she took the time and patience to explain everything, and even caught a mistake or two I made that saved me money! Would recommend Lauren to anyone looking for a reliable insurance agent."
We responded:
"Thank you for taking the time to leave us a wonderful review. We really appreciate your kind words and feedback."
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Jim Lee

June 20, 2024

5  out of  5
rating by Jim Lee
"Lauren help me lower my insurance with auto and home. Very professional and highly recommend folks!"
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Nd Egwuatu

June 20, 2024

5  out of  5
rating by Nd Egwuatu
"Lauren provided great service and pricing. Switched from Geico for both home and auto!"
We responded:
"Thank you for your kind review "
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Diversity Training Group

June 10, 2024

5  out of  5
rating by Diversity Training Group
"Ian Williamson on Lauren Lee ‘s team is very knowledgeable, helpful and highly responsive to our needs. You go Ian!"
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Ramesh Kalluri

May 2, 2024

5  out of  5
rating by Ramesh Kalluri
"Excellent experience throughout the process of moving to State Farm. Benefit of having a local agent is obvious. Very quick responses."
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Raja S Gangireddy

April 23, 2024

5  out of  5
rating by Raja S Gangireddy
"Excellent customer service and super fast responses. Appreciate your help and support in all my home and automative needs. Thanks"
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Kimberly Dennis

April 19, 2024

5  out of  5
rating by Kimberly Dennis
"Lauren is knowledgeable, easy to work with, and very responsive. I made the right move!"
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Dan Lam

April 12, 2024

5  out of  5
rating by Dan Lam
"This StateFarm office has been easy to work with and in particular I've been working with Ian who got to work on my quotes right away after I provided the necessary information. Not only am I saving a noticeable amount on premiums compared to my previous insurance company but I'm getting better coverage with lower deductible on most line items."
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Diana Zappia

April 8, 2024

5  out of  5
rating by Diana Zappia
"I had the pleasure of working with Ian recently, and I couldn’t be more impressed with the level of service. He took the time to explain all the options available to me, ensuring I fully understood the terms and benefits of each policy. He was incredibly responsive to my questions and concerns, always providing clear and concise answers. Thanks to Ian, I now have peace of mind knowing that my loved ones are financially protected. I highly recommend him to anyone in need of life insurance."
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Rachel Park

April 7, 2024

5  out of  5
rating by Rachel Park
"I have nothing but only positive comments about Lauren and her team! I got to work with Hilary and she was very thorough and answered all my questions with professionalism and extensive knowledge about life insurance. Highly recommend!"
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Jenny Abamu

March 25, 2024

5  out of  5
rating by Jenny Abamu
"She was fast and efficient"
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Sedat A

March 25, 2024

5  out of  5
rating by Sedat A
"Libang Shi is your person for all type of insurance. Super responsive and flexible. Answers all questions and provide excellent customer service. Thank you."
We responded:
"Thank you so much for leaving us a nice Google review! We truly appreciate your kind words and feedback. "
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Keith Yi

February 13, 2024

5  out of  5
rating by Keith Yi
"Lauren is fantastic! I have been a client for Lauren for many number of years and she is a first rate State Farm agent in NOVA. They are responsive and their DriveSafe and Save program saves you ton of money on your car insurance rate. I highly recommend her for all your home, auto insurance, and life insurance needs."
We responded:
"Thank you so much for taking the time to leave such a wonderful review Keith! We appreciate your feedback and are glad you had a positive experience with us. We look forward to serving you again in the future!"
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Michael Buertey

February 10, 2024

5  out of  5
rating by Michael Buertey
"Thank you for assisting me today. You were very helpful."
We responded:
"Thank you for your kind review! We appreciate your positive feedback."
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Qais Wardak

February 9, 2024

5  out of  5
rating by Qais Wardak
"A great and professional team who will help you very quickly and of course will save you a good amount of money. Libang is very professional and supportive."
We responded:
"Thank you for your kind review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us."
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Yizhou Li

February 8, 2024

5  out of  5
rating by Yizhou Li
"Libang helped me set up with my renter's insurance in a very efficient manner."
We responded:
"Thank you for your kind review! We appreciate your positive feedback "
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Diane Jackson

February 2, 2024

5  out of  5
rating by Diane Jackson
"State farm gave me a good quote on my auto and home.my agent was super nice and patience with me.i recommended state farm.you won't go wrong."
We responded:
"Thank you for your kind review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future!"
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Shruti M

February 1, 2024

5  out of  5
rating by Shruti M
"Ian did a great job with answering all my questions and providing me with a great quote. I appreciate his prompt responses to my emails as well. Thank you for all your help."
We responded:
"Thank you for your kind review! We appreciate your positive feedback."
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Paul Sul

February 1, 2024

5  out of  5
rating by Paul Sul
"Lauren Lee and her staff are great to work with. Professional, friendly, and knowledgeable. They provide great service to the community. Highly recommend"