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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edgar Terrero

November 26, 2024

5  out of  5
rating by Edgar Terrero
"Called Lauren Lee's office and ended up speaking with Ian Williamson, who is simply the best. He is very personable, polite, and extremely knowledgeable. He is also exceptionally quick with his responses and quotes, whether the communication is via phone or email. He is also never pushy (which is refreshing when shopping around for things!). He ended up offering us a competitive rate, which is why we went with State Farm for the particular insurance we were after. Highly recommended!"
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Doug Williamson

November 9, 2024

5  out of  5
rating by Doug Williamson
"Ian was great to work with and saved me money on my premium. He also gave me ideas that helped with future savings. I would strongly recommend him."
We responded:
"Thank you for your kind review! We appreciate your positive feedback."
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Caroline Holmes

November 7, 2024

5  out of  5
rating by Caroline Holmes
"Stephanie was fantastic and so fun to chat with too. Great personality, knowledgeable, and she even helped advise me on my old insurance in terms of ending the premium early. She’s the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vinu Srinivas

November 7, 2024

5  out of  5
rating by Vinu Srinivas
"I have been in touch with Mr. Libang Shi from State Farm - he is super responsive and prompt and very professional. Very timely in dealing with my claim request."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Candice Saffield

November 5, 2024

5  out of  5
rating by Candice Saffield
"Thank you to Lauren and Erica for helping me with my life insurance policy! If you ever need help with any insurance needs, be sure to call this location. The customer service is absolutely professional! I am glad I went with Lauren Lee State Farm Agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Beth Hull

October 31, 2024

5  out of  5
rating by Beth Hull
"I recently got my life insurance policy with State Farm. Stephanie was very helpful during the whole process was a huge help with getting me a really good rate. Great staff!"
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Madison Rager

October 31, 2024

5  out of  5
rating by Madison Rager
"Lauren helped me get my first life insurance policy after I graduated from college this year. I didn’t realize the importance of life insurance, but she explained why it’s crucial to start young, especially when I have no health issues. She also showed me how I can use the policy’s cash value as savings."
We responded:
"Thank you for your kind review! We appreciate your positive feedback."
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Tan Nguyen

October 24, 2024

5  out of  5
rating by Tan Nguyen
"I am very satisfied with my auto insurance and life insurance. I saved a ton of money switching to State Farm. The team member who worked with me was Stephanie. Stephanie was very kind, professional and explained the policies very well."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! "
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Jean Tan

October 22, 2024

5  out of  5
rating by Jean Tan
"Libang is an excellent insurance agent. He helped me find affordable business insurance when other companies couldn't. He also helped me save money on my car and home insurance. If you're looking for a reliable and affordable insurance agent, I highly recommend him."
We responded:
"Thanks for the fantastic review. We’re thrilled to hear that you had a fantastic experience with my team. "
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Neil M

October 9, 2024

5  out of  5
rating by Neil M
"Lauren Lee and her staff have been super responsive with my son's apartment rental insurance for college. Thank you for your extra effort!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review! "
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S Daylight

October 9, 2024

5  out of  5
rating by S Daylight
"I've just signed up for insurance through Lauren Lee State Farm office. Libang was a great help. He was very professional and patient. He answered all my questions and help me to get the best deal. Thanks Libang, we will be recommending you to our friends."
We responded:
"We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It means a lot to us."
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Mohammed Shamsuzzoha

October 1, 2024

5  out of  5
rating by Mohammed Shamsuzzoha
"I just change my auto insurance for three cars. Mr. Ian Williamson was a great help. He was very professional and patient. He answered all my questions and help me to get the best deal. I really appreciate. I am sure he is an Asset for State Farm. Thanks."
We responded:
"Thank you for the fantastic Google review! We're so glad you had a great experience with us. Your support means a lot to us and we look forward to serving you again. Thank you"
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Marvin Lawrence

October 1, 2024

5  out of  5
rating by Marvin Lawrence
"Ian was great and very helpful."
We responded:
"We truly appreciate your positive feedback"
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mohammed faris

September 29, 2024

5  out of  5
rating by mohammed faris
"Great customer services. Ian did a wonderful job by making the switch to State Farm fast, easy, and smooth."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! "
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chase hatcher

September 27, 2024

5  out of  5
rating by chase hatcher
"Working with Nam has been an absolute pleasure!"
We responded:
" Thank you for your kind review! We appreciate your positive feedback. "
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PSI Arctech

September 25, 2024

5  out of  5
rating by PSI Arctech
"Ian was great, very professional, friendly and efficient. Great service."
We responded:
"We sincerely appreciate your wonderful Google review!"
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tim loehrke

September 25, 2024

5  out of  5
rating by tim loehrke
"I was switched to her when my current agent passed. I have never met her in person, but I do have my home and a bunch of cars with her. Her office is super responsive and very quick when I have an inquiry. I am impressed with her as an agent."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We look forward to serving you again!"
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Thomas Terrell

September 25, 2024

5  out of  5
rating by Thomas Terrell
"We recently transferred all of our property and casualty insurance policies to State Farm with the help of Libang. In today’s world it’s hard to find any one who is responsive, thorough, and all about customer service. Libang is all of these things and more! Thanks again for your outstanding support and service!! Tom"
We responded:
" Thank you for your kind review! We appreciate your positive feedback. "
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PC 88

September 25, 2024

5  out of  5
rating by PC 88
"Nam did a wonderful job asking questions and really try to understand what we were trying to accomplish when we met with him. He customized our insurance and saved us a lot of money. It’s a great feeling when you meet someone that is really good at what they do and they actually care about your input. Thanks Nam, we will be recommending you to our friends."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We appreciate your positive feedback "
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Daniel Nazario

September 20, 2024

5  out of  5
rating by Daniel Nazario
"Exceptional person, always takes care of me."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! "
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Hyo Jung Lee

September 6, 2024

5  out of  5
rating by Hyo Jung Lee
"The customer service was exceptional, providing detailed answers to all my questions in both English and Korean. I highly recommend them for current and future services."
We responded:
"Thank you for your positive review! We're glad you enjoyed our product/service and appreciate your feedback."
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Jeff Manning

August 28, 2024

5  out of  5
rating by Jeff Manning
"Lauren is a true professional. She is confident, courteous, knowledgeable, and responsive."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review on Google. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us :)"
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Michael A

August 10, 2024

5  out of  5
rating by Michael A
"Very helpful agents at Lauren Lee. Always informative and quick to respond."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us."
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Brian Smith

August 9, 2024

5  out of  5
rating by Brian Smith
"I've just signed up for bundled insurance through Lauren Lee State Farm office. I worked with Libang, and found him informative, helpful and reliable on follow-through every step of the way. (they also offered the most competative pricing)."
We responded:
"We greatly appreciate your generous feedback! It's wonderful to know that we were able to exceed your expectations."
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Paul K

July 31, 2024

5  out of  5
rating by Paul K
"Ian was a pleasure to work with when I was searching for a new auto policy. He’s very nice and was professional throughout the entire process."
We responded:
"Thank you for your kind words! We’re thrilled to hear you had a great experience and look forward to serving you again soon!"