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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tai Lin

September 26, 2023

5  out of  5 rating by Tai Lin
"(Translated by Google) I looked for Lauren Insurance Planner because of my car insurance. But I think I found the right person. Not only did he give me a detailed introduction to car insurance, but he actually helped me renew my home insurance, so I was able to save a lot of money. Everyone who visits this place. I would like to recommend this place to everyone. Thank you, Lauren. (Original) 차보험 때문에 로렌 보험설계사를 찾았었습니다.근데 너무 잘 찾었지 싶습니다.차보험에대하여 자세히 소개해준건 물론이고 집보험도 다시할수 있게끔 실질적으로 도와주셔서 금전적으로 많이 절약할수 있었습니다.이곳을 찾으시는 모든 분들에게 이곳 추천드리고 싶습니다.감사합니다 로렌님."
Profile photo of Dwayne Proctor

Dwayne Proctor

September 15, 2023

5  out of  5 rating by Dwayne Proctor
"Skylar was very knowledgeable and extremely personable. She helped transition my insurance from MD to Ashburn. Highly recommend Lauren Lee’s office for Statefarm insurance! 😉"

Lan Truong

August 30, 2023

5  out of  5 rating by Lan Truong
"Lauren and her team have been absolutely FANTASTIC in helping me with insurance. I spent quite a bit of time researching online and evaluating different agents and then I found Lauren. I can tell you without a doubt, without any hesitation that she has been absolutely amazing. She’s a true professional, and a master of her craft and not just somebody trying to sell you policies. Lauren is incredibly knowledgeable and responsive. She pays attention to detail, she’s organized, she was able to save us quite a bit of money and fix our policies. She is absolutely an amazing find. If you do what I did and switch to her I am sure you will not regret it. I’m not an easy to please but I recommend her 100%."

Raj Shankar

August 25, 2023

5  out of  5 rating by Raj Shankar
"Lauren is amazing, and so is her staff. They helped move my home and auto insurance over seamlessly, explained all the details, helped structure the right coverage etc. And it was all done in super quick time! Extremely happy with their professionalism and expertise."

Yein Ha

August 23, 2023

5  out of  5 rating by Yein Ha
"Libang was the absolute best in helping us get what we need for both home and auto. Would recommend to friends and family. Thanks for your help Libang!"

Amira Benkahla

August 9, 2023

5  out of  5 rating by Amira Benkahla
"Gaby was able to help me switch over my auto and home policies. She was very friendly and knowledgeable, and addressed all my questions and concerns in a very efficient manner. I had a great experience from start to finish and highly recommend her!!"

Carter Schwalls

August 3, 2023

5  out of  5 rating by Carter Schwalls
"I had a great experience with Skye, who helped me understand the different types of life insurance and guided me towards the best options for my needs as a renter. She was knowledgeable, patient, and friendly while answering all my questions and concerns. I cannot recommend her enough to anyone looking for a good insurance agent."

Mr Gunes

August 1, 2023

5  out of  5 rating by Mr Gunes
"Super nice talking and quick help 💯 thank you guys"

Tul Bogati

July 26, 2023

5  out of  5 rating by Tul Bogati
"Before contacting Lauren, I contacted a few local companies for my auto and home insurance policies. I got responses from very few agents. After getting a quote, I wanted to buy the policies immediately but the agents who sent me reasonable quotes were not responding to my phone calls and emails. Laurene is the best in town and works day and night to provide the best service to her clients. I highly recommend her."

Kevin Choi

July 25, 2023

5  out of  5 rating by Kevin Choi
"The best customer service I have ever experienced. Speedy process from start to finish. Never been so satisfied with an insurance company before. Thank you Lauren!"

Alfred salutillo Jr.

June 28, 2023

5  out of  5 rating by Alfred salutillo Jr.
"Yes, Gabby was very helpful and quick to answer questions, this is what l like with this agency, they can easily pick up the phone, not an answering machine or robot call that talk to you, I dont need that, we need human touch, real human like Gabby who can speed up the process, I would highly recommend Lauren Lee state farm."

Joe bor

May 9, 2023

5  out of  5 rating by Joe bor
"I had the pleasure to work with Hicham. Very knowledgeable, patient and attentive. I didn’t feel myself being pushed and he helped me switch all my cars, motorcycle and home policies to State Farm from Geico. Beside saving a good amount of money, Hicham offered me a way better coverage than I had. I would like to thank the whole team @ the Lauren Lee State Farm’s office for their follow up, attention to details and of course for such a great customer service. Keep up the good work!"


April 25, 2023

5  out of  5 rating by JOHN PETTIT
"Lauren has been a tremendous help and does a great job laying out my switch to her and State Farm for auto and home insurance. I highly recommend Lauren and her team."

Matt Salutillo

April 12, 2023

5  out of  5 rating by Matt Salutillo
"Lauren was so helpful! She was able to help me put my first auto insurance quote together. She was super communicative and responded very fast to my emails. I highly recommend Lauren if you're looking for a reliable State Farm agent."

Sriram Sriperambudur

April 3, 2023

5  out of  5 rating by Sriram Sriperambudur
"quick service, followed up on time and gave very good rate compared to others. took care of bundling and all follow up with my mortage and old insurnace companies for switchover. did not have to spend any time on anything."

Autumn Hanzlik

March 28, 2023

5  out of  5 rating by Autumn Hanzlik
"I transferred my car and rental insurance policies over to Lauren Lee's office this month and had a wonderful experience with this office. Libang was extremely timely in responding to updates on coverages and considerate. Highly recommend switching your insurance to State Farm and or transferring to this office for any or all of your insurance needs."

Andy Ji

January 23, 2023

5  out of  5 rating by Andy Ji
"Excellent customer service! Always able to talk to a live person which means a lot! If we have questions about our insurance everyone is very courteous and knowledgeable!"

Timothy Hudgens

January 5, 2023

5  out of  5 rating by Timothy Hudgens
"A helpful young lady by the name of Gabriela Esquivel did an amazing job assisting me with my auto insurance policy. She was amazing and deserves her credit. I highly recommend you ask to speak with her when you need assistance."

Angel Bentivegna

December 30, 2022

5  out of  5 rating by Angel Bentivegna
"Lauren Lee - State Farm and her all team ares very efficient, helpful and a pleasure to do work with. It is good to know they are there to answer my questions and solve my problems. Thank you all! When I was thinking to leave my cars without insurance she found the best solution. Thank you so much."

Matt Aviles

December 23, 2022

5  out of  5 rating by Matt Aviles
"Fantastic service! Helped me with an incredibly quick turnaround, even when the office was closed. Highly recommend Lauren and her team."

Manuel Sanchez

December 22, 2022

5  out of  5 rating by Manuel Sanchez
"Gabriela Esquivel did a fantastic job finding me the right coverage for my home insurance at a very competitive price. She is a professional, friendly person who cares for her customers. Very happy with her as my agent! I highly recommend her."

albert wright

November 21, 2022

5  out of  5 rating by albert wright
"Gabby was the one who convinced me to join State Farm today . She is a good marketer."

Joseph Lopez

November 2, 2022

5  out of  5 rating by Joseph Lopez
"Great customer service by both Ms Lee and Ms Kang! They helped me find and generate fantastic auto, life, and homeowners insurance policies. As a previous USAA and Allstate policy holder, I feel confident that making the move to State Farm was the best. Thank you Ms. LEE and Ms. KANG FOR YOUR GENEROUS HELP!!!"

Jerrie Gu

October 21, 2022

5  out of  5 rating by Jerrie Gu
"Very responsive, knowledgeable and helpful."

Amitabh Dogra

October 20, 2022

5  out of  5 rating by Amitabh Dogra
"1. Excellent Customer Service 2. Detail explanation of your insurance and savings on your auto and home insurance plans 3. Quick turn around All in all great experience and Libang Shi was really helpful in getting me the right type of insurance."